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Terms and Conditions

Terms and conditions


I. General information
This document has the role of informing you about the processing of your personal data, in the context of using the website www.medixfarm.ro


II. Categories of personal data processed
If you are a visitor to the Site, Medixfarm will process your personal data that you provide directly in the context of using the Site, such as the data that you provide in the contact / questions / complaints section, to the extent in which you contact us in this way.


III. Purposes and grounds for processing


If you are a customer of the Medixfarm Site, it processes your personal data as follows:

  1. for the development of the contractual relationship between you and Medixfarm, respectively for taking over, validating, sending and invoicing the order placed on the Site. The processing of your data for this purpose is based on the contract concluded between you and Medixfarm, defined in the Terms and Conditions. The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of conducting contractual relations between you and Medixfarm.
  2. for the fulfillment of the legal obligations incumbent on Medixfarm in the context of the services provided through the Site, including tax and archiving obligations. The processing of your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. Refusal to provide the data may result in the impossibility of Medixfarm to comply with its legal obligations and therefore in the impossibility of providing you with services through the Site.
  3. for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by Medixfarm, through the Site. The processing of your data for this purpose is based on your consent, if you choose to provide it.
    You can give your consent to the processing of data for this purpose by checking the appropriate box at the time of account creation, or after account creation, in the My Account Information section. To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications. Additionally, you can unsubscribe by accessing the My Account Information section.
  4. in order to perform analyzes, reports on the operation of the Site, the creation of consumer preference profiles, mainly in order to improve the experience offered on the Site. The processing of your data for this purpose is based on Medixfarm's legitimate interest in permanently improving the customer experience on the Site.
    IV. The length of time we process your data
    In principle, Medixfarm will process your personal data as long as is necessary to achieve the processing purposes mentioned above.
    The data will be stored for a certain period, as long as it is legally valid and, in the event of a dispute, during the settlement of that dispute, as well as in accordance with the legislation in force as long as we have a legal obligation to keep, statements and other legal documents in the accounting records and in the archive
    V. Disclosure of personal data
    In order to fulfill its processing purposes, Medixfarm may disclose your data to partners, third parties or entities that support Medixfarm in carrying out its activity through the Site, or to central / local public authorities, in the following exemplary cases listed:
  5. for the administration of the Site;
  6. for maintaining, customizing and improving the Site and the services provided through it;
  7. for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
  8. for the transmission of commercial marketing communications, under the conditions and limits provided by law;
  9. when the disclosure of personal data is provided by law, etc.
    VI. Transfer of personal data
    Datele cu caracter personal furnizate către Medixfarm pot fi transferate în afara României, dar doar către state din Uniunea Europeană. 
    The rights you enjoy
    Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you enjoy the following rights:
  10. the right to information, ie the right to receive details of the processing activities carried out by Medixfarm, as described in this document;
  11. the right of access to the data, ie the right to obtain confirmation from the person regarding the processing of personal data, as well as details on the processing activities such as the way the data are processed, the purpose for which the processing is done, the recipients or categories of recipients of data, etc .;
  12. the right to delete data, without undue delay, ("right to be forgotten"), if one of the following reasons applies:
  13. they are no longer necessary for the purposes for which they were collected or processed;
  14. if the consent is withdrawn and there is no other legal basis for the processing;
  15. if the data subject objects to the processing and there are no legitimate reasons prevailing;
  16. if personal data have been processed illegally;
  17. în cazul în care datele cu caracter personal trebuie șterse pentru respectarea unei obligații legale;
  18. personal data have been collected in connection with the provision of information society services under Union or national law under the control of the controller.
    Este posibil ca, în urma solicitării de ștergere a datelor Medixfarm să anonimizeze aceste date (lipsindu-le astfel de caracterul personal) și să continue în aceste condiții prelucrarea pentru scopuri statistice;

For any further questions regarding the way personal data is processed and to exercise your rights mentioned above, please contact the e-mail address: office@medixfarm.ro